Tuesday, September 30, 2014

Technical problems with dawsonera download

We are experiencing some problems with our dawsonera download function. Our technical team are working hard to rectify the situation, but in order to fix the problem as soon as possible we will need to disable the function until later on this afternoon. The issue with this service has not affected the online reader function, which is working as normal.

We will update you on this matter as early as possible this afternoon.

Thank you for your continued patience. We apologise for any inconvenience caused.

1 comment:

  1. Unfortunately, despite increasing efforts to resolve the current problems with dawsonera – affecting downloads and logins, dawsonera are unable to provide us with a time frame on when normal service will be resumed.

    They continue to work with their engineers to resolve and we will keep you updated.

    dawsonera sincerely apologise for the unsatisfactory service.