You
know the story - you have an exam looming and the book you need is not
available because the patron who has borrowed it does not return it on
time, even when requested to repeatedly by library staff. We recognise
the frustration and in an effort to combat this, we have introduced a
new policy to encourage the return of ‘on hold’ books.
From
January, a fine of €10.00 will be placed on the account of patrons who
fail to return books requested by another borrower. This fine will be
placed only after the patron has been contacted by library staff by text
and phone call and given 2 days to return the item.
We hope this will eliminate the practice of holding on to heavily used and requested items in the lead up to exams.
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